Essential Information on making the Centre Covid secure

If you would like to read our Covid-19 Risk Assessment, please click here.

Visit if you want to know more about Covid 19 or what to do if you suspect you have the virus. The main symptoms of Covid 19 are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms. If you or someone you live with has any of these symptoms, you must not visit the Palace Gate Centre or South St Baptist Church. You should self isolate and contact the NHS.

When you visit the Centre you must:

  • sanitise your hands when you enter or leave the building
  • wear a face covering when you enter the building and while you are inside (unless you are exempt from wearing one)
  • maintain 2m social distancing
  • give your name and contact details to your group leader for NHS Test and Trace
  • if you can, use the QR code at the entrance to log your visit with the NHS Covid 19 app
  • do not exceed the room capacity set for each room (see below)
  • keep your meetings to the shortest reasonable time
  • keep windows open in your room to maintain ventilation
  • bring your own drinks. Our kitchens are not currently in use
  • minimise your contact with people from other households
  • not congregate outside the Centre before or after your meeting
  • not congregate in the reception area or corridors
  • not sing, shout or raise your voice

We are working hard to make our buildings Covid secure but need all of our groups to ensure that these measures are followed. In keeping to the above restrictions, we care for each other by reducing the risk of transmitting Covid 19. If these measures are not followed, then we may not be able to keep the Centre open.

Room Capacities

From Monday 17th May, the UK government has announced that support groups may increase from 15 people to 30 people present at them. From this date, support groups meeting at the Centre will no longer be limited to 15 people but will be limited to the Covid capacity for the room they are meeting in (see below).

Read the current government guidance here. If a group exceeds the Covid room capacity then we will offer you a second room if available at no extra charge. Groups are also welcome to use the Centre wi-fi at no cost to enable people to join their meetings online.

To maintain social distancing we have reduced the number of people who can be in our rooms at any one time. Room capacities are currently:

South Street Church (downstairs)         35

Brampford Speke Chapel                       10

Lower Hall                                                  25

Lower Lounge                                            12

Upper Hall                                                   20

Upper Lounge                                            12

The following rooms should not be used for meetings due to their lack of good ventilation:

South Street Church Vestibule

Bad Homburg Room

Kitchen area of Lower Lounge

The maximum total capacity of Palace Gate Centre at any one time at present is 65 people.

Further information for group leaders can be found here.

COVID-19 Testing
We recommend that you follow UK government advice and take a lateral flow test every 3 or 4 days. Around 1 in 3 people with COVID-19 do not have symptoms so these tests help to see if we are carrying the coronavirus. Lateral flow tests are freely available from test sites, some pharmacies, by calling 119 or by visiting:
Centre staff are regularly taking these tests and we urge your group members to consider taking them too.

Lateral flow tests are only for those who do not have the symptoms of COVID-19. If you do have the symptoms of coronavirus, then you must self-isolate and contact the NHS to arrange a PCR test. To do this telephone 119 or visit

Emergency Action Plan

Should someone attending the Palace Gate Centre display symptoms of Coronavirus the following steps will be taken:

1) The person will be asked to leave as soon as possible, return home and seek guidance from NHS 111 as to self-isolation and testing.

2) Anyone known to have been in close contact with the case advised to wash their hands as soon as possible.

3) Any surfaces likely to have been contaminated cleaned in line with cleaning guidance.

4) Consider whether to bring the service/meeting to an early conclusion.

5) Centre Manager to be informed of potential case and to file a record of it in the reception office.

Updated 15/05/21